Negotiation techniques affect all departments of a company, since whether we like it or not (we play the role we play) we must negotiate constantly.
Focused from a predominantly practical perspective, the course illustrates what competitive and cooperative negotiation consist of and how to conduct both.
"The purpose of negotiation is always to reach an agreement."
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Program objectives
- Skills: Developing personal skills that promote effective negotiation.
- Confidence: Showing confidence in reaching an agreement.
- Learning: Learning to dialogue and persuade.
- Management: Correctly managing one's own and others' emotions.
- Action: Learning to act in the event of a conflict of interest.
Content
Flexible program: Adapting to the needs of each company.
